Support

FitBot AI is an AI-powered fitness app that provides personalized workout plans, nutrition guidance, progress tracking, and an AI trainer you can chat with. Whether you're a beginner or experienced, FitBot AI adapts to your goals, fitness level, and preferences to help you train smarter.

No. FitBot AI provides AI-generated fitness and nutrition suggestions for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified health professional before starting any new fitness or nutrition program, especially if you have health conditions or injuries.

FitBot AI may offer paid or premium features in some versions. If premium access is available, pricing and billing details are shown clearly in the app before you purchase.

If you buy premium access through Apple or Google, billing is managed through your app store account.

On iPhone/iPad: Open Settings > tap your name > Subscriptions.
On Android: Open Google Play Store > Profile > Payments & subscriptions > Subscriptions.

Use the same Apple ID or Google account from the original purchase. If your access does not update automatically, contact support@fitbotai.app for help.

Refunds for purchases made through Apple or Google are handled by the platform you purchased from.

Apple: Request a refund at reportaproblem.apple.com.
Google Play: Request a refund through the Google Play Store.

On the login screen, tap Forgot Password and enter the email address associated with your account. You'll receive an email with a link to reset your password. Check your spam/junk folder if you don't see it within a few minutes.

Go to Profile > Edit Profile or Edit Goal in the app. You can update your weight, fitness level, goals, and preferences at any time. Your AI recommendations will adjust based on your updated information.

Go to Settings > Delete Account or visit fitbotai.app/delete-account. That permanently deletes your FitBot AI account and associated cloud data. Reset App is different: it only clears FitBot AI data stored on your current device.

FitBot AI uses artificial intelligence to create personalized workout plans and nutrition suggestions based on the information you provide, including your goals, fitness level, body stats, preferences, and workout history. The AI learns from your inputs to tailor its recommendations over time.

No. The AI trainer provides general fitness and nutrition information only. It does not diagnose conditions, prescribe treatments, or replace professional medical advice. If you have a medical condition, injury, or health concern, consult your doctor before following any recommendations.

FitBot AI's form analysis feature uses your device's camera to capture exercise images or frames and generate feedback on your form. Those inputs are processed securely to return results. The feature is designed to help you improve technique and reduce injury risk, but it is not a substitute for professional coaching.

FitBot AI provides general fitness suggestions, not medical advice. If you have any health conditions, injuries, or concerns, always consult a doctor or qualified professional before following any exercise or nutrition plan. You can adjust your profile and preferences to get better-tailored recommendations.

Yes. We take your privacy seriously. Your personal data is used to provide the Service and is not sold to third parties. For full details, see our Privacy Policy in Settings.

We collect information you provide (account details, fitness profile, workout logs, AI chat inputs) and some automatically collected data (device info, usage analytics). See our Privacy Policy for the complete list.

Yes. Camera access is only needed for specific features like form analysis. You can use all other features of FitBot AI without granting camera permissions. You can enable or disable camera access at any time in your device settings.

Yes. You can adjust your workout preferences, swap exercises, modify sets and reps, and set your preferred workout days. The AI will also adapt your plan based on your feedback and progress.

Try these steps:

1. Close and reopen the app completely.
2. Check for updates in the App Store or Google Play and install the latest version.
3. Check your internet connection — most features require an active connection.
4. Restart your device if the issue persists.
5. Contact support at support@fitbotai.app if none of the above resolves your issue.

First, make sure you're on the latest app version (check the App Store or Google Play for updates). Try closing the app completely and reopening it. If the issue persists, restart your device. Still stuck? Contact us at support@fitbotai.app with your device model, OS version, and a brief description.

You earn XP (experience points) by completing workouts, logging meals, hitting streaks, and engaging with the app. Your XP determines your rank on the leaderboard. It's a fun way to stay motivated — not a competition requirement.